Reset Password

The Reset Password page allows you to reset your password in the event that you forgot your password and need to regain access to txGradebook. You can also change your password at any time.

To reset your password, you must provide your staff ID, user ID, and the correct answer to one of your password hint questions.

To exit the Reset Password function without saving any changes, click Back to Login.

To reset your password:

From the Login page, click the link under Forget your password to go to the Reset Password page. The Reset Password Step 1 page is displayed.

Step 1:

1. In the Staff ID field, type your staff ID (usually your social security number or employee ID number). This is required in order to verify your identity.

2. In the User ID field, type your user ID.

3. Click Next.

4. If you typed an invalid staff ID or user ID, an error message prompts you to reenter the data.

5. If you did not enter all required data, red asterisks are displayed next to the field that are missing data. You must provide the information to continue.

6. If you entered the data correctly, the Reset Password Step 2 page is displayed.

Step 2:

The system randomly displays one of your hint questions, which are established in your profile.

1. In the Answer field, type the answer to your hint question. You must provide the correct answer as it appears in your profile.

2. Click Next.

3. If you typed an incorrect answer, the system notifies you that you provided incorrect data. You must provide the correct answer to continue.

4. If you entered the data correctly, the Reset Password Step 3 page is displayed.

Step 3:

1. In the Password field, type a new password.

• You cannot reuse your last password.

• The password must be six to nine alphanumeric characters.

• At least three characters must be one of the following: uppercase, lowercase, numeric, or punctuation.

• Your password is case-sensitive.

2. In the Confirm Password field, retype your new password exactly as you typed it above.

3. Click Finish.

4. If you typed any data incorrectly, a red asterisk is displayed next to the fields that have incorrect data. You must provide the correct data to continue.

5. If you entered the data correctly, you are redirected to the Announcements page.